Requests for troubleshooting the FEUC computer park should be made whenever possible by email:
cifeuc@fe.uc.pt
IMPORTANT:
The user should "Reply" whenever he wants to exchange mails regarding the same problem with the HelpDesk team.
If the problem is related to the use of the email itself or the network, the contact can be by telephone or in person.
Some requests require the user to appear in person (for security reasons) at the HelpDesk service, such as requests to open accounts or change passwords.
RESEARCH BLOCK
» 4th floor
Office 422: Informatics Center
Opening hours from Monday to Friday: 9am to 12:30am and from 2pm to 5:30pm
--- The service is from Monday to Friday and should, whenever possible, be done through the available channels of the Informatics Center*:
cifeuc@fe.uc.pt [preferential channel]
phone: 239790515
internal extension: 500215
-- Whenever assistance is required at the Informatics Center, this is subject to prior appointment*:
email: cifeuc@fe.uc.pt
*provided IT technicians are not requested for helpdesk outside the office.
STUDENTS**
- Email (getting new PASSWORD)
**present the Student Card or Enrollment Certificate.
For security reasons, passwords are not given by email, phone or to third parties.